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Understanding the New Rules for Airport Pickups at Zihuatanejo International Airport

Writer's picture: Team StayPV Team StayPV

Updated: Dec 9, 2024



If you’re planning a visit to Zihuatanejo, there’s an important update regarding transportation from the airport. New regulations have been introduced at Ixtapa-Zihuatanejo International Airport (ZIH), changing how companies are allowed to pick up arriving tourists. These rules are similar to those at most major airports in the USA, requiring companies to register and meet specific criteria to operate on airport property. Here’s what you need to know to ensure a smooth start to your trip.


The New Regulations

Under the updated rules, only authorized and registered transportation companies are permitted to pick up passengers directly from the airport. This means that private car services, rideshares, and other unregistered providers are no longer allowed to conduct pickups on airport grounds. Instead, travelers must use one of the officially approved transportation options available at the airport.

The purpose of these regulations is to enhance safety, streamline operations, and ensure that travelers receive reliable and professional service. Registered companies are required to meet airport standards, including vehicle inspections, insurance requirements, and proper licensing, ensuring a higher quality of service for visitors.


What Transportation Options Are Available?

For travelers arriving at Zihuatanejo International Airport, the following options are currently available for pickups:

  1. Transporte Terrestre: The airport’s official ground transportation service, Transporte Terrestre, is the primary option for on-site pickups. Their customer service booth is conveniently located just steps from the national and international Arrivals area.

    They offer three types of services:

    • Shuttle Service: Shared transportation in a van or Chevy Suburban for up to 8 passengers.

    • Private Suburban: Exclusive service for up to 8 passengers, ideal for families or groups.

    • Taxi Service: A 4-door sedan for up to 3 passengers, perfect for solo travelers or couples.

  2. Pre-Registered Transportation Companies: Some private transportation companies have registered with the airport and are authorized to provide pickup services. These companies must adhere to the same standards as Transporte Terrestre and are typically booked in advance. We recommend Zihua-Ixtapa Transportation

  3. Rental Cars: Travelers who prefer to drive themselves can rent a car from one of the rental agencies located at the airport.


How Does This Compare to USA Airports?

The new rules at Zihuatanejo International Airport are similar to those at major U.S. airports, where transportation providers must register and be licensed to operate on airport property. For example, in cities like Los Angeles, New York, or Miami, rideshares and taxis must pay fees, undergo inspections, and obtain permits to provide airport pickups.

These measures ensure:

  • Safety: Registered providers must meet strict safety standards.

  • Order: The system reduces traffic congestion around the airport.

  • Consistency: Travelers can trust that authorized services will deliver a reliable experience.

Similarly, Zihuatanejo’s new regulations are designed to enhance the overall experience for tourists while maintaining a safe and efficient transportation system.


What This Means for Tourists

If you’re visiting Zihuatanejo, here are some tips to navigate the new transportation rules:

  1. Look for the Transporte Terrestre Booth: If you haven’t pre-booked transportation, the official Transporte Terrestre booth at the airport is your go-to option. Their staff can help you choose the service that best fits your needs.

  2. Be Prepared for Security Checks: As part of the new rules, airport security may verify your transportation provider's authorization. Make sure you have your reservation details handy.

  3. Please provide our address to the taxi service:

    Pacific Vacation in Puerto Mio, Paseo del Morro MZ-17, Lote 19-22, Zihuatanejo, Guerrero, Mexico 40880

    Access to Puerto Mio is through the top gate with a security booth. The guard will verify your group upon arrival and grant access to the villas.


Departure Transportation Remains Unaffected

Unlike arrivals, departure transportation from Zihuatanejo International Airport remains flexible. Private car services, hotel shuttles, and other options are still allowed to drop off passengers at the airport without restrictions. This makes planning your departure more straightforward.


Why These Rules Benefit Travelers

While the new regulations may initially seem restrictive, they are designed to enhance the overall travel experience by:

  • Improving Safety: Only licensed and insured providers are allowed to operate, reducing the risk of unregulated services.

  • Ensuring Quality: Registered companies must meet strict service standards.

  • Streamlining Operations: Clear guidelines reduce congestion and improve traffic flow at the airport.


Final Thoughts

The new transportation rules at Zihuatanejo International Airport aim to provide a safer, more organized, and hassle-free experience for travelers. By using authorized transportation options, you can start your Zihuatanejo adventure with confidence and ease.

If you have any questions or need assistance arranging transportation, feel free to reach out to your accommodation provider or contact the Transporte Terrestre booth directly upon arrival. Safe travels, and welcome to Zihuatanejo!

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